faq’s

IMPORTANT SAFETY INFORMATION

Never leave wax melts or burners unattended while in use.
Do not overfill the burner dish with wax.
For external use only – do not ingest.
Keep out of reach of children and pets to prevent accidental contact or ingestion.
Do not add fragrance oils, essential oils, water, or any other substances to the wax or burner.
Allow the wax and burner to cool completely before handling, moving, or removing used wax.
Always place the burner on a stable, heat-resistant surface, away from drafts, fabrics, and flammable materials.

What Is a Wax Melt?

A wax melt is a wick-free, fragranced piece of wax designed to be gently heated in an electric burner or tea-light warmer. As it melts, it releases a rich, long-lasting scent, effortlessly filling your space with fragrance — all without the need for a traditional candle.

How Do I Use a Wax Melt?

Using a wax melt is simple and effortless. Snap off your desired amount from one of our wax melt bars and place it into the dish of your burner or warmer. As the wax gently heats, it melts to release a beautifully rich fragrance, filling your space with long-lasting scent.

For best results, we recommend using 1–2 squares at a time. Each snap bar contains 10 individually sized squares, offering approximately 60 hours of total fragrance.

How Do I Remove the Wax?

To remove used wax, gently warm your burner for no more than 10–15 seconds until the wax slightly softens. Carefully press one edge, and the wax should lift out cleanly in one piece. Dispose of the used wax in line with your local waste guidelines.

If you prefer to clean your burner with water, ensure the dish is completely cool beforehand and thoroughly dry before reuse, as any moisture can affect both performance and safety.

Before adding a new fragrance, always remove any remaining wax residue. This helps maintain the purity of each scent and ensures the best possible fragrance throw.

What Does “Scent Throw” Mean?

“Scent throw” refers to the strength and reach of a fragrance when your wax melt is in use. It describes how well the aroma is released into the air and how far it travels throughout your space.

A strong scent throw means your chosen fragrance will not only fill the room you’re in but can also gently carry into surrounding areas, creating a consistent and immersive scent experience throughout your home.

At Scents & Sassology, our wax melts are carefully formulated to deliver a rich, balanced scent throw — not overpowering, but beautifully noticeable. As the wax warms, it gradually releases layers of fragrance, allowing you to enjoy both immediate impact and long-lasting aroma.

Many of our customers find that their favourite scents don’t just stay in one room, but softly drift through hallways and into adjoining spaces, leaving a subtle yet luxurious fragrance trail throughout the home.

Do Wax Melts Evaporate?

Unlike traditional candles, wax melts do not evaporate as they are used. Instead, the wax itself remains in the burner while the fragrance oils are slowly released into the air over time.

As your wax melt is warmed, it gradually loses its scent rather than reducing in size. Once the fragrance is no longer noticeable, this simply means the oils have been fully dispersed, and it’s time to replace the wax with a fresh melt.

To dispose of used wax, allow it to fully cool and harden before removing it from your burner. Always follow your local waste guidelines when discarding.

For safety, never pour melted wax down a sink or drain, as it can solidify and cause blockages.

Can Wax Melts Spit, Bubble or Catch Fire?

When used correctly, wax melts should melt smoothly and evenly, without spitting or bubbling. If you do notice any spitting or crackling, it is usually a sign that moisture or water has come into contact with the wax.

If this occurs, we recommend taking the following steps immediately:

Turn off your electric burner or extinguish your tea-light.
Allow the burner to cool, then remove all wax from the dish.
Clean the burner thoroughly, ensuring no residue or moisture remains before reuse.

To help prevent this, always store your wax melts in a cool, dry place away from humidity. Avoid using your burner in damp environments, as excess moisture in the air can interfere with the wax and affect performance.

Wax melts are not designed to come into direct contact with an open flame and, when used as intended, should not catch fire. When placed in a suitable burner and used in line with safety guidance, they provide a safe, clean, and effective way to fragrance your home.

How Do I Store Wax Melts?

To preserve the quality and performance of your wax melts, it’s important to store them correctly. For best results, keep your wax melts in a cool, dry, and dark place, away from direct sunlight, heat sources, and humidity.

Exposure to heat can cause the wax to soften or lose its shape, while sunlight may fade both colour and fragrance over time. Moisture can also interfere with the wax, potentially affecting how it melts and performs when in use.

We recommend keeping your melts in their original packaging or in an airtight container to help lock in their fragrance and keep them fresh for longer. Stored correctly, your wax melts will maintain their strength, scent quality, and overall performance until you’re ready to enjoy them.

How Long Do Wax Melts Last Once Opened?

When stored correctly, wax melts typically retain their quality for 12 months or more after opening. In many cases, they will remain perfectly usable beyond this time; however, for the strongest fragrance and best overall performance, we recommend enjoying them within 12 months.

Over time, the fragrance oils within the wax may gradually lose their intensity, which can result in a softer scent throw when melted. While the wax itself does not spoil, using your melts within the recommended timeframe ensures you experience each fragrance at its fullest potential.

To maximise longevity, always store your wax melts in a cool, dry, and dark place, ideally in their original packaging or an airtight container. This helps preserve the scent, protect against moisture, and maintain the quality of the wax until you’re ready to use it.

What Tea Lights Should I Use?

For tea-light burners, we recommend using standard, unscented 4-hour tea lights. These are specifically suited to provide a consistent and controlled level of heat, allowing your wax melt to warm gradually and release its fragrance evenly.

Using the correct tea light is essential for both performance and safety. A steady, moderate heat ensures the wax melts at the right temperature, delivering a smooth, long-lasting scent throw without overheating.

We advise against using scented tea lights, as these can burn hotter than standard varieties and may interfere with the fragrance of your wax melt. In some cases, they can also cause the wax to overheat, reducing scent quality and potentially damaging your burner.

For the best experience, always ensure your tea light fits properly within your burner, is placed on a stable surface, and is used in line with general safety guidance.

faq’s

IMPORTANT SAFETY INFORMATION

Never leave wax melts or burners unattended while in use.

Do not overfill the burner dish with wax.

For external use only – do not ingest.

Keep out of reach of children and pets to prevent accidental contact or ingestion.

Do not add fragrance oils, essential oils, water, or any other substances to the wax or burner.

Allow the wax and burner to cool completely before handling, moving, or removing used wax.

Always place the burner on a stable, heat-resistant surface, away from drafts, fabrics, and flammable materials.

What Is a Wax Melt?

A wax melt is a wick-free, fragranced piece of wax designed to be gently heated in an electric burner or tea-light warmer. As it melts, it releases a rich, long-lasting scent, effortlessly filling your space with fragrance — all without the need for a traditional candle.

How Do I Use a Wax Melt?

Using a wax melt is simple and effortless. Snap off your desired amount from one of our wax melt bars and place it into the dish of your burner or warmer. As the wax gently heats, it melts to release a beautifully rich fragrance, filling your space with long-lasting scent.

For best results, we recommend using 1–2 squares at a time. Each snap bar contains 10 individually sized squares, offering approximately 60 hours of total fragrance.

How Do I Remove the Wax?

To remove used wax, gently warm your burner for no more than 10–15 seconds until the wax slightly softens. Carefully press one edge, and the wax should lift out cleanly in one piece. Dispose of the used wax in line with your local waste guidelines.

If you prefer to clean your burner with water, ensure the dish is completely cool beforehand and thoroughly dry before reuse, as any moisture can affect both performance and safety.

Before adding a new fragrance, always remove any remaining wax residue. This helps maintain the purity of each scent and ensures the best possible fragrance throw.

What Does “Scent Throw” Mean?

“Scent throw” refers to the strength and reach of a fragrance when your wax melt is in use. It describes how well the aroma is released into the air and how far it travels throughout your space.

A strong scent throw means your chosen fragrance will not only fill the room you’re in but can also gently carry into surrounding areas, creating a consistent and immersive scent experience throughout your home.

At Scents & Sassology, our wax melts are carefully formulated to deliver a rich, balanced scent throw — not overpowering, but beautifully noticeable. As the wax warms, it gradually releases layers of fragrance, allowing you to enjoy both immediate impact and long-lasting aroma.

Many of our customers find that their favourite scents don’t just stay in one room, but softly drift through hallways and into adjoining spaces, leaving a subtle yet luxurious fragrance trail throughout the home.

Do Wax Melts Evaporate?

Unlike traditional candles, wax melts do not evaporate as they are used. Instead, the wax itself remains in the burner while the fragrance oils are slowly released into the air over time.

As your wax melt is warmed, it gradually loses its scent rather than reducing in size. Once the fragrance is no longer noticeable, this simply means the oils have been fully dispersed, and it’s time to replace the wax with a fresh melt.

To dispose of used wax, allow it to fully cool and harden before removing it from your burner. Always follow your local waste guidelines when discarding.

For safety, never pour melted wax down a sink or drain, as it can solidify and cause blockages.

Can Wax Melts Spit, Bubble or Catch Fire?

When used correctly, wax melts should melt smoothly and evenly, without spitting or bubbling. If you do notice any spitting or crackling, it is usually a sign that moisture or water has come into contact with the wax.

If this occurs, we recommend taking the following steps immediately:

Turn off your electric burner or extinguish your tea-light.

Allow the burner to cool, then remove all wax from the dish.

Clean the burner thoroughly, ensuring no residue or moisture remains before reuse.

To help prevent this, always store your wax melts in a cool, dry place away from humidity. Avoid using your burner in damp environments, as excess moisture in the air can interfere with the wax and affect performance.

Wax melts are not designed to come into direct contact with an open flame and, when used as intended, should not catch fire. When placed in a suitable burner and used in line with safety guidance, they provide a safe, clean, and effective way to fragrance your home.

How Do I Store Wax Melts?

To preserve the quality and performance of your wax melts, it’s important to store them correctly. For best results, keep your wax melts in a cool, dry, and dark place, away from direct sunlight, heat sources, and humidity.

Exposure to heat can cause the wax to soften or lose its shape, while sunlight may fade both colour and fragrance over time. Moisture can also interfere with the wax, potentially affecting how it melts and performs when in use.

We recommend keeping your melts in their original packaging or in an airtight container to help lock in their fragrance and keep them fresh for longer. Stored correctly, your wax melts will maintain their strength, scent quality, and overall performance until you’re ready to enjoy them.

How Long Do Wax Melts Last Once Opened?

When stored correctly, wax melts typically retain their quality for 12 months or more after opening. In many cases, they will remain perfectly usable beyond this time; however, for the strongest fragrance and best overall performance, we recommend enjoying them within 12 months.

Over time, the fragrance oils within the wax may gradually lose their intensity, which can result in a softer scent throw when melted. While the wax itself does not spoil, using your melts within the recommended timeframe ensures you experience each fragrance at its fullest potential.

To maximise longevity, always store your wax melts in a cool, dry, and dark place, ideally in their original packaging or an airtight container. This helps preserve the scent, protect against moisture, and maintain the quality of the wax until you’re ready to use it.

What Tea Lights Should I Use?

For tea-light burners, we recommend using standard, unscented 4-hour tea lights. These are specifically suited to provide a consistent and controlled level of heat, allowing your wax melt to warm gradually and release its fragrance evenly.

Using the correct tea light is essential for both performance and safety. A steady, moderate heat ensures the wax melts at the right temperature, delivering a smooth, long-lasting scent throw without overheating.

We advise against using scented tea lights, as these can burn hotter than standard varieties and may interfere with the fragrance of your wax melt. In some cases, they can also cause the wax to overheat, reducing scent quality and potentially damaging your burner.

For the best experience, always ensure your tea light fits properly within your burner, is placed on a stable surface, and is used in line with general safety guidance.

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